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November 23, 2005

Pricing job satisfaction

A new paper from the NBER puts a price on job satisfaction - and it's huge. Small rises in job satisfaction gives us as much happiness as a big rise in our income. In a study of Canadian workers John Helliwell and Haifang Huang say:

To reduce job satisfaction from 9 to 8 on the 10-point scale...would, for a family with $65,000 income, have to be matched by an income increase of more than $30,000 a year [to leave life satisfaction unchanged]...Moving from the middle to the 75% percentile in job satisfaction would have a personal income equivalence, for someone of median income, of $17,000 per annum. These dollar amounts would be correspondingly lower for families with lower incomes.

What apsect of job satifaction is most valuable? It's not autonomy, in the sense of being able to make lots of decisions on one's own. Controlling for other things, this is negatively correlated with happiness. Responsibility, it seems, is a burden.
Instead, it's task variety, skill intensity and having enough time to do the job that makes us happy.
What's really important, though, is working somewhere where workers trust bosses.  A one standard deviation increase in the trustworthiness of bosses (2.5 points on a scale of 1-10) has an income equivalent of $32,500 at a family income of $65,000. Helliwell and Huang say:

The estimated life satisfaction effects of workplace trust are so large as to suggest there are large unexploited gains available for trust-building activities by managers, shareholders and employees.

All this, of course, corroborates my Bayesian prior - that there's a strong case for breaking down mamagerialist hierarchies.
There is, though, a caveat here. One reason why it requires huge rises in income to compensate us for falls in job satisfaction is that our happiness doesn't rise much with incomes.
Indeed, it is relative income, more so than absolute income, that makes us happy. Helliwell and Huang have found that, controlling for own income, happiness  is higher where neighbourhood incomes are lower.
As the disappointed worker in the old joke asked his boss: "if you can't give me a pay rise, can't you at least give everyone else a cut?"

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» Workers want trust, not money from New Economist
It may be both cheaper and more effective for employers to try to boost job satisfaction and trust than to increase their pay, according to a new study of Canadian workers John Helliwell and Haifang Huang. Published as NBER working paper No. 11759, How... [Read More]

» At what price misery? from Belligerati
It makes intuitive sense that having a trustworthy boss and a fulfilling job is worth a trade off in salary. Not all that glitters is gold, and having nice place to spend 8, 10, or 12 hours a day is... [Read More]

» What Makes Us Happy: on the Job from Brad DeLong's Website
Stumbling and Mumbling directs us to John Helliwell on the value of job satisfaction: Pricing job satisfaction : A new paper from the NBER puts a price on job satisfaction - and it's huge... John Helliwell and Haifang Huang: To reduce job satisfaction ... [Read More]

» The Price of Job Satisfaction from Cook Computing
The consistently interesting Stumbling and Mumbling reports on a paper which puts a price on job satisfaction, coming up with a surprisingly large value. S&M quotes the paper: To reduce job satisfaction from 9 to 8 on the 10-point... [Read More]

Comments

Mamagerialists? Is this the start of matriarchy.

It makes intuitive sense that having a trustworthy boss and a fulfilling job is worth a trade off in salary

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