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January 27, 2008

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ortega

'Managerial effectiveness is a fiction.'

Yeap, probably. But, governement effectiveness is a bigger (in all senses) one. So, why look in the second the remedies for the first ?

Mike

'What looks like good management is either an illusion or the goodwill and competence of workers.'

But surely good management is earning the goodwill from your workers which in turn encourages them to aim for competence?

I mean 'The Art of Captaincy' by Mike Brearley is basically about the fact that, if you make an attempt to get along with people under your command and attempt to work with them intelligently, you can exercise some general control over the general framework of their work and earn their goodwill and competence?

Matt Munro

Leaving aside the problem of defining "goodwill", why do you beleive it's something that's influenced by managers, rather than given by workers who are propery paid, valued and doing a job they trained for or are intersted in ? Most people couldn't care less who their manager is and will perform equally well/badly under good/bad/indifferent management.
It's a myth that there is any connection between the competence of "managers" and the performance of a company. If you are an oil company and the price of oil rises, you will make more money, even if you have monkeys managing the organisation.
Look at the French bank that just lost a gazillion squid to a rogue trader - badly "managed", or the vitim of employeee greed/incompetence ?

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